Privacy policy

PAYMENTS

CREDIT CARD ONLINE PAYMENT

The service axioma-fabric.kz is connected to the Internet acquiring, and you can pay for goods with your bank card through the international payment systems.

You need to enter your bank card details. The 3-D Secure protocol is used for additional authentication of the cardholder. If your bank supports this technology, you will be redirected to the bank server for additional identification. Please, contact the authorized Bank for the information of the rules and methods of the additional identification.

The online payment service is carried out in accordance with the rules of international payment systems on the principles of confidentiality and security of payment. For this purpose the most up-to-date methods of verification, encryption and covered communication channels data transmission are used.

The entering bank card data is carried out in a secure window on the processing center payment page.

Fill in the fields on the payment page with the card number, the name of the cardholder, the expiration date of the card and a three-digit security code (CVV2 for VISA or CVC2 for MasterCard). All the necessary data is displayed on the surface of the bank card. CVV2/ CVC2 is a three-digit security code located on the other card  side.

Next, in the same window your bank page will appear to enter the 3-D Secure code. In case if a static 3-D Secure code is not configured, the SMS code will be sent to your phone number. If you don’t receive the 3-D Secure code, you should contact your bank.

The 3-D Secure is the most modern technology for ensuring the security of card Internet payments.

It allows to uniquely identify the authenticity of the cardholder doing the transaction, and minimize the risk of fraudulent transactions on the card.

SECURITY GUARANTEES

The processing center protects and processes your bank card data according to the PCI DSS 3.0 security standard. The transfer of information to the payment gateway occurs using the SSL encryption technology. Further data transmission goes through the covered banking networks which have the highest level of reliability. For additional cardholder authentication the 3-D Secure protocol has to be used.

In case if you have got any questions regarding the payment you made, contact directly the customer payment support service.

ONLINE PAYMENT SECURITY

The personal information you provide (name, address, telephone, e-mail, credit card number) is confidential and not subject to disclosure. Your credit card data is only transmitted in encrypted form and not stored on the axioma-fabric.kz service.

All operations with card payments are done in accordance with the requirements of the international payment systems. The information transfer is going through the specialized security technologies for online card payments, as data processing is carried out on a secure high-tech server of the processing company.

Payment by bank cards is safe because:

The authorization system guarantees the customer that the payment details of his payment card (number, expiration date, CVV2 / CVC2) will not fall into the hands of fraudsters as these data are not stored on the authorization server and cannot be stolen.

REASONS FOR REFUSING TO MAKE A PAYMENT

  • Your bank card is not intended for making Internet payments. Contact your bank for that information;
  • there are not enough money on a bank card. Contact your bank for that information;
  • if there is a limit of any card transaction, in our case is an internet payment transaction. Contact your bank to change the limit.
  • bank card details are entered incorrectly;
  • the bank card has expired. Usually, the validity period of the card is indicated on the front side of the card (the month and the year the card is valid). You can find out more about the validity period of the card by contacting your bank.

CONFIDENTIALITY

GENERAL STATUTE

The norms of this Privacy Policy (hereinafter referred to as the Policy) apply to any information (personal data) that may become known to the Service and its Administration in the process of using the Service by Users, including in the process of passing the registration procedure and / or with any other use of the functionality of the Service, through secured pages.

The activity of the axioma-fabric.kz service is open. Use of the Service (in any volume, form, etc.) means the full acceptance of the User with the terms of this Privacy Policy and the procedure for processing personal data of the User. Acceptance of this Privacy Policy is the passage of the registration procedure in the Service, as well as any other actions that are aimed at receiving some information from the Service and / or using its functionality available without registration, as well as actions that can be perceived by the Service Administration as using the Service or its functionality. In the event that the User does not agree with the provisions contained in the norms of the Privacy Policy, he is obliged to stop using the Service. Any usage of the Service by the User means his full consent and acceptance of all the provisions of this Privacy Policy. This Privacy Policy applies only to the Service. The Service Administration does not control and is not responsible for the Internet resources of third parties to which the User can click on the links available in the Service.

The Service Administration does not verify the accuracy of the personal data provided by the User to the Service, but has the right to monitor the accuracy of such personal data. In the event that one or more provisions of this Privacy Policy cease to be in force or are invalid or unenforceable, this does not affect the validity or applicability of the remaining provisions of this Privacy Policy. The User is personally responsible for checking the current Privacy Policy for changes. The Service Administration has the right to change or supplement this Privacy Policy at any time without prior and subsequent notice. The Policy is an integral part of the axioma-fabric.kz Service Rules.

THE RIGHT TO HAVE DATA REVIEWED, AMENDED AND DELETED. RESTRICTIONS.

The User or the Partner has the right to view his own data at any time, and also has the opportunity to update or delete them in agreement with the Company “AXIOMA” LLP. In order to avoid re-registration of those clients whose participation on the axioma-fabric.kz website has been terminated due to the misuse of the website services, the Service Administration has the right to refuse deleting the data necessary to block the possibility of re-registration. Refusal to delete data may also take place in cases provided by the law. In cases, where it is allowed by law, AXIOMA LLP may also disclose certain data of the User or the Partner to third parties, if this is related to protect of copyrighting (or other) rights of these third parties (but only on the basis of a written application of the copyright holder), or on the basis of the agreement between AXIOMA LLP and a third party in relation to the Service (such an agreement necessarily contains a condition on ensuring confidentiality and security by the third party).

The right holder, who submitted such application, is obliged to provide documentary evidence of the fact of the ownership of copyright (or other) rights to the content / product / service.

There must also be a clear suspicion of the rights violation. AXIOMA LLP may also give an access to the User’s data available on the request or with the consent of the User himself, or at the request of state bodies entitled to receive data on the basis of a regulatory legal act.

Electronic messages sent to AXIOMA LLP are archived (stored) and can be used as evidence in certain cases. The service axioma-fabric.kz relies on the fact, that all data provided by Users during registration and, subsequently, are reliable and Users independently change incorrect or outdated information. The Users also ensure that they post only their own data or have obtained the duly obtained consent of a third party – the data subject – to receive his data. For violation of these rules by Users, AXIOMA LLP is not responsible.

LINKS TO OTHER INTERNET SITES

The Service axioma-fabric.kz is not responsible for the data protection policy  applied by the owners or administrators of the other posted sites ( including Partner sites) to which the User transferred by their own wish. We recommend that you read the content of the data protection statements that are posted on the appropriate sites before entering your data. The User or the Partner is solely responsible for their site content, which link is located on the axioma-fabric.kz Service sites.

INFORMATION (MESSAGES, NOTIFICATIONS) THAT IS SENT TO THE USER OR PARTNER

The Service axioma-fabric.kz may send all Users e-mails (push notifications) with information about important changes and improvements on the Service, as well as other content directly related to the operation of the service. axioma-fabric.kz may also send a commercial electronic messages, in particular advertising messages. Advertising and other commercial messages may also be attached to electronic messages sent to the registration system account or those sent from it.

LIMITATION OF LIABILITY

We do our best to comply with this privacy policy, however, we cannot guarantee the safety of information in the event of exposure to factors.  The Site axioma-fabric.kz and all information contained therein are presented on an “as is” basis without warranty of any kinds. We are not responsible for adverse consequences, as well as for any losses caused as a result of restricting access to the Service website.

DISPUTE RESOLUTION

Before applying to the court with a claim for disputes arising from the relationship between the User and the Service Administration, the mandatory conditions are: 1) negotiations. If a resolution of the dispute has not been reached, then 2) the presentation of a written proposal for a voluntary settlement of the dispute.

The recipient of the claim notifies the claimant in writing about the results of the claim consideration within 30 calendar days from the date of the claim receipt.

Letters of claim are sent by courier, or by registered mail to the addressee at the parties location with a notice of delivery. It is not allowed for the parties to send letters of claim by other means. If no agreement is reached, the dispute will be referred to the judicial authority in accordance with the current legislation of the Republic of Kazakhstan. The current legislation of the Republic of Kazakhstan applies to this Policy and the relationship between the User and the Service Administration.

For questions regarding this policy, please contact info@axioma-fabric.kz.